We are writing to provide additional context after some members of our school community received an email from Kroll Settlement Administration concerning a federal class action lawsuit and proposed class action legal settlement involving the Naviance platform.
Naviance, owned by PowerSchool, is an online platform that schools throughout the country use for college and career planning. Our school has used the platform for many years.
What is the lawsuit/legal settlement about?
A class action lawsuit was filed against PowerSchool alleging that PowerSchool violated students’ privacy rights while students were using the Naviance Platform between August 2021 and January 2026. PowerSchool firmly denies the allegations in the lawsuit and any violation of the law. PowerSchool has agreed to settle the lawsuit to avoid the expense and uncertainty of ongoing litigation.
Was there a breach or unauthorized disclosure of student data?
There has been no evidence of a confirmed breach or unauthorized disclosure of student data. PowerSchool firmly denies that it violated the law in any way. This settlement is not the result of a data breach or security incident. Your student’s information remains protected under a data privacy agreement that is fully compliant with New York State Education Law 2-d.
Why am I being contacted?
Students who logged into the Naviance platform at least once between August 18, 2021, and January 23, 2026 are being contacted by email to inform them that they may be eligible to join the proposed class action legal settlement. The email was sent as part of a legally required notification process. The purpose of the email is to ensure that students and families have the opportunity to review the settlement agreement and their legal rights and options.
Is the District involved in the lawsuit?
No. The District is not a party to the lawsuit and has no involvement in the legal proceedings or the proposed class-action settlement. The District has not been accused of any wrongdoing.
What should families do?
If you or your child received an email notice, you should review the notice carefully, as it outlines potential eligibility, deadlines, and options available to you and your child. The District cannot provide legal advice or recommend whether students are eligible to participate in, or should participate in, the settlement. This is a personal decision for each family.
To learn more about the lawsuit and your legal rights, families should visit the official settlement website.
Families may also contact the Settlement Administrator:
Call: (833) 447-8852
Mail: Q.J. v. PowerSchool Holdings LLC
c/o Kroll Settlement Administration LLC
PO Box 225391
New York, NY 10150-5391
Thank you,
Scott Gardiner
Director of Technology
gardiners@greenvillecsd.org